If your product is delivered damaged or defective, we will always make this right by sending a replacement. If it has been a few weeks and the item breaks later on, you might be interested on learning if the product has a warranty.
Warranties are handled by the product's supplier. The best way to get in contact with them is by going to the Purchases section in your Account. Click on the order to expand it. At the bottom of the redemption instructions, you will find a support contact from the product's seller. Reach out to them for more information on manufacturer warranties. If you have any trouble, feel free to contact us! \
IMPORTANT: If your item is damaged or defective, please include any physical evidence (photos or videos) you can provide to our team. We require physical evidence for any warranty requests, so please submit those items. This will help our team expedite the process so we can send you a new, working product.