If you can't check out or the "COMPLETE ORDER" button isn't working, please try the following steps:
- Make sure all of the fields - like State/Province and Zip - are filled out
- Clear your browser cache
- Try a new web browser altogether (we recommend Google Chrome or Firefox)
- Temporarily disable any antivirus or ad-blocker extensions/programs you're running
If you're still running into trouble, please contact a Support Hero. Also, we have added a chat feature that is available Monday through Friday from 9am-6pm PST. Look for the blue tab that says "Chat with a Support Hero" on any page.