Zip Code Error

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If you're getting an error that the zip code you entered is invalid, please try the following:

  • Make sure all the other fields - like State/Province and Country - are filled out
  • Try logging out, clearing your browser cache and logging back in
  • Did you move recently? To enter your new billing address, check out with the same credit card, but enter it as a new card (if it's already saved in our system)
  • Try and add your card to a free PayPal account, and check out using PayPal as the payment method

If you're still running into trouble, please contact a Support Hero by selecting the "Contact Us" link at the top of this page.  We're happy to help!

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